The hospitality sector operates 24/7, so if you manage a hotel or venue you need a Technology company that is on hand 24/7. We work closely with the hospitality sector, offering Technology based solutions and tailored support options to cover all systems.
Wi-Fi Solutions & Guest Portal
Guests expect free Wifi to be available during their stay and to be able to connect more than one device. Therefore, any Wifi solution offered needs to support high volumes of traffic, and to be remotely managed to support changing requirements. Netteam are partnered with AirAngel Ruckus, Motorola, Meraki and Purple Wifi which allows us to propose a suitable solution for every client.
We all expect to get online quickly, and your guests and customers are no exception. If your hotel or venue is to be a home-from-home, they will expect – and they deserve – high speed internet access. In fact, when selecting a hotel, guests say the ability to receive HSIA is a priority. Working with your internet service provider (ISP), we will help you achieve a high speed service for your customers.
The Payment Card Industry Data Security Standard (PCI-DSS) sets out controls to protect customers data, this doesn’t only relate to credit card data, but personal data such as postal addresses, phone numbers etc.
Compliance can be a complex and costly exercise. PCI controls include building and maintaining a security network, protecting cardholder data, maintaining a vulnerability management program, implementing strong access control measures, regularly monitor and test networks, and maintaining an information security policy.
Guests expect much more from their hotel room than a comfy bed and complimentary tea and coffee! An exceptional environment enhances their stay and encourages them to visit again. We can help you plan great in-room entertainment to suit your venue and your budget, whether you run a boutique hotel or a large luxury resort. And it will integrate with other automated features in the room, enabling your guests to make their room bespoke, at the touch of a button.
Guests like to manage all elements of the room at a press of a button, or a swipe of phone and this includes In Rooms Controls, from opening the curtains, to running a bath.
The Property Management System (PMS), is the core system in a hotel. Connecting to all key services such as Point of Sale (POS), Telephone System, Back of House systems, and TV systems to name a few interfaces which support the operation of the hotel 24/7. Netteam setup and support both on premise and hosted solutions, in partnership with a number of providers.
Any hospitality business needs to keep the flow of traffic going and at the same time provide quality customer services. A robust EPOS or POS – (electronic) point of sale – system will help you achieve these goals. We will source, and maintain, a reliable system which has all the features you need and dovetails perfectly with your back-office technology.
Security is vitally important for the comfort and safety of your customers and your staff. There is a wide range of systems in the market, to suit all sizes of venue, offering flexibility and access control. We can assess your needs, then install and manage the security system over any computer network. We work with the key suppliers to include Salto, Vingcard, Assa Abloy to name a few in setting up both online and offline door entry solutions.
A firewall is a critical system that monitors and controls both incoming and outgoing network traffic against a set of predefined rules allowing particular information to pass through the network, whilst restricting spam or untrusted source.
Other security measures that Netteam tX propose and install include: Anti-Virus software, Web Security enabling filtering and unwanted content to be blocked, and Anti Spam software.
On-site at a hotel is no longer the only location a user can work from. The working environment has changed, being able to work from anywhere on any device is standard. We offer Office 365, Google, Cloud based Disaster Recover Solutions, Hosted PCI and Co-lo hosting solutions, which all support remote working.
Forget about pinning up a notice for guests to read, that has to be changed everyday. Digital signage is the way forward. We work with a number of key suppliers who offer bespoke solutions to support marketing campaigns, and assist guests services. Such as event information and maps of local tourist attractions.
CCTV isn’t new, but internet protocol – IP – based CCTV really is the future. Images and sound are transmitted from CCTV cameras over the internet, and are more flexible, giving better quality of image and sound than traditional systems. And the real benefit is, premises can be monitored from wherever there is internet access. If you a looking to install CCTV, or need to upgrade your current system, we can help with CCTV over IP.